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How To Create eMail Accounts (cPanel)

To add a new email address:

  1. Type the email address to be created in the Emailfield.
    • If you manage more than one domain, make sure to select the appropriate domain from the pull-down menu.
  2. Type the password in the Password field.
  3. Retype the password in the Password (again)field.
    • You can click the Password Generator link to have a strong password generated for you. For more information, read our Password Generator documentation.
  4. Type the quota in the Mailbox Quotafield.
    • The quota defines how much hard drive space the account will be allowed to use.
    • PICK Important: Due to mail server constraints, quotas cannot be greater than 2048 MB. Quotas exceeding this amount must be unlimited.
  5. Click Create Account.

Existing addresses are displayed in a table. Using this table, it is possible to:

  • See how much disk space the account uses.
  • Change a password.
  • Change a quota limit.
  • Delete an email address.
  • Access an account through webmail.
  • Configure a mail client.

 

Change the password

A secure password is one that contains no dictionary words and includes upper- and lower-case letters, numbers, and symbols.

To change the password:

  1. Click Change Password next to the appropriate email account.
  2. Type your new password into the Password box.
  3. Confirm your new password in the Password (again)box.
    • You can click the Password Generator link to have a strong password generated for you. For more information, read our Password Generator documentation.
  4. Click Change Passwordto store the new password.
    • If you do not wish to change the password, click cancel.

 

Change the quota limit

The quota limit for an address defines the amount of mail (in Megabytes) that can be stored to its mailbox. Once this limit is exceeded, any incoming mail will be returned to the sender with a message stating that the recipient’s mailbox is full.

Since a full quota will prevent you from receiving mail, it is important to keep track of quota usage.

note Note: Your mailbox's trash folder is not included in the quota limit calculation.

note Note: You will not be able to exceed the quota set by your web host. Also, due to mail server constraints, you cannot set a quota greater than 2048 MB. Quotas exceeding this amount must be unlimited.

To change a mail quota:

  1. Click Change Quota.
  2. Type the new email quota (in Megabytes) into the appropriate field. For an unlimited account, click unlimited.
  3. Click Change Quotato store the new value.
    • If you do not wish to change the quota, click cancel.

 

Delete an email address

To delete an email address:

  1. Click the Delete link corresponding to the account you wish to remove.
  2. Confirm that you wish to delete the address by clicking Delete.
    • If you wish to keep the email address, click cancel.
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