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Knowledgebase

How to create an E-mail Autoresponder when you are unavailable or on vacation?

If you are going for a holiday or will be unavailable for few days or a month, you can create an auto e-mail responder for your e-mails so that when people email you, they will receive an automated e-mail with your message like “I am on a holiday, please e-mail me in a few days’ time”.

1. Log into your cPanel account.
2. In the “Mail” section, click on the “Autoresponder” Icon.
3. On the “Auto Responders” page, click on the “Add Auto Responder” Button.
4. In the Interval field, specify the number of hours you wish the autoresponder to wait between responses to the same e-mail address.

5. In the Email field enter your email address on which you want to enable autoresponder. If you want to enable auto responder on support@example.com, enter “support” (without the quotes) in the e-mail field and should you have multiple domains, select the appropriate domain from the dropdown list.

6. In the From field, enter the name that the auto-response will be from.
7. In the subject field enter your e-mail subject like “I am on vacation“, etc.
8. Select the start and stop time of your autoresponer.
9. Click on the Create/Modify Button.

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How to remove Autoresponder?
1. Open Autoresponder.
2. You should see your autoresponder email list under “Current Autoresponder“.
3. Next to autoresponder, click on “Delete” Autoresponder.

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How to forward email to Gmail, Yahoo or other e-mail service providers?

Email Account Forwarders:

Step 1: Login to your cPanel account.
Step 2: In the “Mail” Section of your cPanel, click on “Forwarders” and then click on “Add Forwarders“.

Step 3: On the “Add a New Forwarder” page you will see the “Address to forward” field. If you want to forward your myemail@example.com to your custom e-mail address, enter “myemail” (without the quotes) in the “Address to forward” field, and should you have multiple domains, select the appropriate one from the domain drop-down list.

Step 4: From the “Destination” field select “Forward to email address” and enter your custom e-mail address on which you want to receive forwarded emails.

Final Step: Click on the “Add Forwarder” Button.

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How to forward email to a mail pipe script/program?

1. If you want to forward your email to an e-mail pipe script like myemailpipe.php, which is located on your public html folder like “/home/username/public_html/myemailpipe.php“, follow Step 2 and Step 3.

2. In the “Destination” field click on “Advanced Options” to expand them, select “Pipe to a program” and enter the full path of your custom email pipe script such as “home/username/public_html/myemailpipe.php” (Without the quotes, and you may have noticed that we do not use a slash at the beginning of the url.)

3. Click on the “Add Forwarder” Button.

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How to Access your Email Account from cPanel Webmail?

You can access your Email account directly from Webmail.

1. Open http://example.com/webmail, replace “example.com” with your domain name and enter your full email address and password in user login details and then press the “Login” Button.

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2. You will be redirected to a cPanel Webmail Page. Click on any Webmail Email Reader like “Horde“, “Roundcube” or “SquirrelMail“.

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Once your Webmail Email Reader opens, you will be able to read your email and check your email inbox and junk email.

 

How to change the password of your email account?

If you want to change password of your email account then you can do this by the following steps:

1. Log into your cPanel account.
2. In the “Mail” section click on “Email Account” Icon.
3. Scroll down to the “Account @ Domain” section and you should see your email account listed there.

4. If your email address is server@example.com, you should see a “Change Password” text in front of your email. Then simply click on “Change Password“.

5. Enter your new password or use a password generator
6. Click on the “Change Password” button.

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Congratulations, your email password has been successfully changed and now you can access your email using your new password!

How to Create Email Account in cPanel?

To create a new email address, perform the following steps:

1. Log into your cPanel account.
2. In the “Mail” section, click on “Email Account” Icon.
3. Enter the email address that you wish to create, such as “my-first-email“. (If you manage more than one domain, select the appropriate domain from the menu.)

4. Enter your new password or use a password generator.
5. Change the quota or leave this as it is and then click on the “Create Account” button.

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Once your email account is created, it will appear under the “Account & Domain” tab.12

Seprate Invoice for my Services?

If you want to get a seprate invoice for your active services then open a ticket with us and we will move your account to our “Seprate invoice customers” group.

 

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How to Download Backup of Home Directory, MySQL or E-mail Only?

1. Log into your cPanel account.
2. In the “Files” section, click on “Backup Wizard” Icon.
3. Under “Backup or Restore” text, click on the “Backup –>” button.

4. In the 2nd step “Full or Partial Backup” option, under “Partial Backup“, you need to click on “Home Directory” to download home directory only or should you wish to download only “MySQL Databases“, click on “MySQL Database“.

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5. Now click on the “Download” button.

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How to generate a cPanel backup and sent to FTP Server?

1. Log into your cPanel account.
2. In the “Files” section, click on “Backups” Icon.
3. Under “Full Backup“, Click on “Download a Full Website ” button

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4. From Dropdown menu, Select Backup destination to “Remote FTP Server“, In Email filed enter your email address.

In “FTP Filed” you will need to fill in the details of your FTP IP address or domain name, username, etc.
Remote Server: FTP IP address or FTP domain name like ftp.example.com,
Remote User: Your FTP Username
Remote Password: Your FTP Password
FTP Port: 21 or other FTP Port
Remote Directory: Remote Directory of your FTP Server like /home/ftpuser/backupfolder/

5. Once you fill in the Remote FTP details, click on the “Generate” button.

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