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How To Create eMail Accounts (cPanel)

How To Create eMail Accounts (cPanel)

To create an email account in cPanel:

  1. Log into cPanel.
  2. In the Mail section, click Email Accounts.
  3. In the Email field, type the name you want and select the domain name from the adjacent drop-down menu.
    Note: The email name shadow is reserved and cannot be used for an email address.
  4. In the Password fields, type the desired password twice.
  5. Make a selection for Mailbox Quota.
  6. Click Create Account.

Send Only Email (do not reply email addresses)

Some email users will sometimes need a “Do not reply” email address (such as forum moderators that need an address to send notifications). The following steps will allow you to disable incoming email for an address, if you do not need SMTP access to that address you may skip the steps above. To disable incoming mail for an address:

  1. Log into cPanel.
  2. In the Mail section, click Forwarders.
  3. Under Email Account Forwarders click Add Forwarder.
  4. On the Add a New Forwarder page:
    1. Enter the email name and select the domain for the address.
    2. Select Discard and send an error to the sender (at SMTP time).
    3. Enter the failure message you would like users to receive.

      Note: If you do not wish for users to receive an error message, click Advanced Options and select Discard (Not Recommended).

    4. Click Add Forwarder

 

 

Advance settings for users.

Type the email address to be created in the Emailfield.
If you manage more than one domain, make sure to select the appropriate domain from the pull-down menu.
Type the password in the Password field.
Retype the password in the Password (again)field.
You can click the Password Generator link to have a strong password generated for you. For more information, read our Password Generator documentation.
Type the quota in the Mailbox Quotafield.
The quota defines how much hard drive space the account will be allowed to use.
PICK Important: Due to mail server constraints, quotas cannot be greater than 2048 MB. Quotas exceeding this amount must be unlimited.
Click Create Account.
Existing addresses are displayed in a table. Using this table, it is possible to:

  • See how much disk space the account uses.
  • Change a password.
  • Change a quota limit.
  • Delete an email address.
  • Access an account through webmail.
  • Configure a mail client.

Change the password

A secure password is one that contains no dictionary words and includes upper- and lower-case letters, numbers, and symbols.

To change the password:

Click Change Password next to the appropriate email account.
Type your new password into the Password box.
Confirm your new password in the Password (again)box.
You can click the Password Generator link to have a strong password generated for you. For more information, read our Password Generator documentation.
Click Change Passwordto store the new password.
If you do not wish to change the password, click cancel.

Change the quota limit

The quota limit for an address defines the amount of mail (in Megabytes) that can be stored to its mailbox. Once this limit is exceeded, any incoming mail will be returned to the sender with a message stating that the recipient’s mailbox is full.

Since a full quota will prevent you from receiving mail, it is important to keep track of quota usage.

Note: Your mailbox’s trash folder is not included in the quota limit calculation.

Note: You will not be able to exceed the quota set by your web host. Also, due to mail server constraints, you cannot set a quota greater than 2048 MB. Quotas exceeding this amount must be unlimited.

To change a mail quota:

Click Change Quota.
Type the new email quota (in Megabytes) into the appropriate field. For an unlimited account, click unlimited.
Click Change Quotato store the new value.
If you do not wish to change the quota, click cancel.

Delete an email address

To delete an email address:

Click the Delete link corresponding to the account you wish to remove.
Confirm that you wish to delete the address by clicking Delete.
If you wish to keep the email address, click cancel.

 

Access Webmail

This feature allows you to access an email account with a web browser. To access this feature, perform the following steps:

  1. Click More for the appropriate email account.
  2. Select Access Webmail.
  3. Enter the password in the appropriate text box.
  4. Click Log in.

 

Set Up Email Client

This feature automatically configures your email client to access your cPanel email addresses. An email client allows you to access your email account from an application on your computer (for example, Outlook® Express and Apple® Mail).

To access this feature, click More for the appropriate email account, and then select Set Up Email Client.

Notes:

  • An email client must already exist on your computer to automatically configure it with cPanel.
  • To use an email client that the interface does not list, you must manually configure it. For more information on how to manually configure an email client, review your client’s documentation on the client’s website.

To configure your mail client, perform the following steps:

  1. Select and download the appropriate configuration file from the list.
  2. Run the script file to automatically configure your email client to use the selected address.

When the configuration process finishes, your email client opens automatically and logs in to your email account.

Notes about email client configuration

  • If you installed a non-wildcard SSL certificate that matches your hostname, the name of your server matches your hostname. For example, if your hostname is www.example.com and your SSL certificate matches your hostname, your server’s name is www.example.com.
  • If you installed a wildcard SSL certificate, the name of your server also matches any subdomains that correspond to the hostname’s domain. For example, an SSL certificate for *.example.com is valid for my.example.com and foo.example.com.
  • If you did not install an SSL certificate, the server uses the mail subdomain of your domain. For example, mail.example.com. Also, if your certificate does not match your hostname, the server’s name is mail.example.com.

Email sub addresses

This feature, also known as plus addressing, allows senders to route a message directly to the folder of a mailbox.

Email subaddresses use the username+folder@domain format, where username represents the username of the mailbox and folder represents the folder’s name.

For example, if you send a message to username+Important@example.com, the mail server will route the message to the Important folder in the username@example.com mailbox.

Notes:

  • If the folder does not already exist, the system will create that folder.
  • You must subscribe to the folder in your email or webmail client for the folder to appear.

Default email account

Your default email address appears under the Default Email Account heading. The system creates this special email account when your hosting provider creates your cPanel account. The account’s username and password are identical to your cPanel account name and password.

  • If your hosting provider configures this address to serve as a catch-all address for all mail that invalid usernames in your domain receive, it may receive a large amount of spam.
  • You can check and delete the mail that this account receives. To do this through webmail, click Access Webmail and select your desired webmail application.
  • You can also use this account to send mail. To do this through webmail, click Access Webmail and select your desired webmail application.

The actual address of the account is account@example.com, where account represents your account username. You cannot rename, delete, or place a quota on the default account. We recommend that you create a separate email account for daily use.

This address is also the default From and Reply-to address of outgoing email that your account’s PHP scripts send.